Politique d’expédition

SHIPPING POLICY

Processing time
All orders are processed within 24-48 hours after payment confirmation. Orders placed on weekends or public holidays will be processed the next business day.

Delivery times
We ship worldwide via DHL Express. Delivery typically takes 2-8 business days depending on your location. A tracking number will be sent to you by email as soon as your order is dispatched.

Shipping costs
Shipping costs are calculated at checkout based on your location and the shipping method selected. Free shipping may be available on orders above a certain amount as indicated on our website.

Tracking your order
Once your order has been shipped, you will receive a confirmation email with your tracking number. You can use this number to follow your parcel in real time on the DHL website.

Customs and duties
For international orders, customs duties and taxes may apply depending on your country. These fees are the responsibility of the customer and are not included in the order total.

Lost or damaged parcels
If your parcel is lost or arrives damaged, please contact us immediately at contactcamillandco@gmail.com. We will do our best to resolve the situation as quickly as possible.

FAQ

We offer secure express worldwide shipping. Every order includes a tracking number, allowing you to follow your parcel in real time. Delivery typically takes 2-8 business days.

HOW DOES SHIPPING WORK?

We offer secure express worldwide shipping. Every order includes a tracking number, allowing you to follow your parcel in real time. Delivery typically takes 2-8 business days.

CAN I RETURN MY ORDER?

Absolutely. If your order is not the perfect fit, you may return it within 30 days of delivery and request a refund in accordance with our return policy.

HOW DO I FIND MY PERFECT SIZE?

Each dress comes with a detailed size guide. Our styles generally fit true to size, so we recommend choosing your usual size. If you are between sizes, we suggest selecting the larger size for the best fit and comfort.

HOW CAN I CONTACT YOUR CUSTOMER SUPPORT TEAM?

Our team is available to assist you with any questions regarding our collections, your order or shipping. You can contact us anytime at contactcamillandco@gmail.com, and we will get back to you as soon as possible.

Our values

We believe every dress should make you feel confident, elegant and unforgettable. Our collections are carefully selected to celebrate femininity through timeless silhouettes and refined details.